Data Protection Declaration
1. Information on the Collection of Personal Data and Contact Details of the Controller
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is artgeist sp. z o.o., Lotnicza 24, 54155 Wroclaw, Poland, Tel.: +44 208 089 0560, E-Mail: [email protected]. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string 'https://' and the lock symbol in your browser line.
2. Data Collection When You Visit Our Website
When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and you
can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.
Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser,
which explains how you can change your cookie settings. Please note that the functionality of our website may be
limited if cookies are not accepted.
You can change the rules of using cookies on your device at any time by selecting the appropriate option in your browser settings:
- Google Chrome (https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en)
- Microsoft Edge (https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy)
- Mozilla Firefox ((https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop)
- Microsoft Internet Explorer (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
- Opera (https://help.opera.com/en/latest/web-preferences/#cookies)
In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is your consent in accordance with Art. 6 (1) point a GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.
5. Data Processing When Opening a Customer Account
When you open a customer account, your personal data (name, surname, e-mail address) will be collected and processed by us (what data is collected can be seen from the customer registration input form). Your personal data collected by opening a customer account will be processed on the basis of your consent, in accordance with Art. 6 (1) point a GDPR. In this case your personal data will be processed in order to optimize the purchase and order management process. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. In such case, your customer account will be deleted and all your customer information will be lost.
6. Use of Your Data for Direct Advertising (Newsletter)
If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter, unless you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible person named above. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.
7. Processing of Data for the Purpose of Order Handling
When you submit an order, we only collect and use your personal data where this is necessary for the fulfilment and handling of your requests. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Art. 6 (1) point b GDPR and is required for the fulfilment of a contract with you. We will not forward your data to third parties without your explicit consent. This only excludes our service partners which we require in order to handle the contractual relationship or service providers we use to process an order (e.g. shipping providers or payment service providers). We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
8. Use of Youtube Videos
This website uses the Youtube embedding function for display and playback of videos offered by the provider Youtube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Further information on YouTube data protection can be found in the provider's data protection statement at: www.google.com/policies/privacy/
DoubleClick by Google
Google AdWords Conversion Tracking
10. Web Push Notifications
1. Web Push notifications are sent to the User's web browser only after he agrees to receive them. To agree to receive Web Push notifications, the User should mark the option "display notifications" or other synonymous on the message sent by his web browser (each browser may name this option differently).
2. The consent to receive Web Push notifications may be revoked at any time by changing the User's web browser settings.
3. The Administrator does not process any personal data of Users using Web Push notifications. Users are identified only on the basis of information that is stored by their web browsers to which the Administrator has no access.
11. Web Analysis Services
Google Universal Analytics
Yahoo Web Analytics (Yahoo! EMEA Limited)
This website uses Yahoo Web Analytics, a web analysis service provided by Yahoo! EMEA Limited, 5-7 Point Village, North Wall Quay, Dublin 1, Ireland. With the help of Yahoo Web Analytics, pseudonymised user data is collected, analysed and stored. The data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. The data collected commonly includes time spent on the webpage, links clicked and advertisements viewed on the webpage. Yahoo Web Analytics uses web beacons and cookies to collect this data. Web beacons are small graphic elements that are embedded into a website that allow the collection of certain information and monitor user activity on the site. If you wish to disallow the evaluation of the user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide on their acceptance individually or exclude the acceptance of cookies for specific cases or generally. If you do not agree with the storage and evaluation of the data from your visit, then you can object to the storage and use of the following at any time using a so-called opt-out cookie which is available here: https://aim.yahoo.com/aim/ie/pl/optout/index.htm. For more information about Yahoo Web Analytics technology, please visit https://policies.yahoo.com/ie/pl/yahoo/privacy/topics/webanalytics/index.htm.
We use solutions provided by Hotjar Ltd. that allow you to analyze behavior through services such as heatmaps,
recording user movements on the site, conversion paths, surveys and user feedback surveys, and online recruitment
forms. Hotjar completes information on how users use the site and is generated using tracking code and cookies, and
then they are sent and stored on Hotjar servers.
With the help of the device and user's browser, Hotjar may collect the following data:
- a. IP address of the device (coded in a way that makes it impossible to identify the user),
- b. email address and user's name and surname,
- c. type of device with its parameters and type of browser,
- d. location (only the name of the country from which the connection was made).
We use the collected information to analyze and develop our website. By using our site, you consent to the processing of the above information by Hotjar.
If you do not agree to the above actions, go to: https://www.hotjar.com/opt-out.
Integration of Exponea (Exponea PL Sp.z o.o, ul. Aleje Jerozolimskie 93 02-001 Warsaw, KRS 0000732109)
In order to match the most advantageous offer for Customers and Users, as well as for the purpose necessary to
conclude or perform the contract to which the data relates, we use "profiling", namely the form of automated
processing of personal data, which consists in their use to assess the personal factors of a natural person, in
particular to analyze or forecast aspects related to personal preferences and interests. The administrator
implements the necessary measures to protect the rights, liberties and legitimate interests of the data subject.
More information can be found here: https://exponea.com/legal/privacy-policy/
12. Retargeting / Remarketing / Referral Advertising
Bing Ads (Microsoft Corporation)
Criteo (Criteo SA)
Facebook Custom Audience via the Pixel Process
Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing, which enable us to advertise our website in Google search results, as well as on third-party websites. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, Google places a cookie in the browser of your terminal device, which automatically uses a pseudonymous cookie ID on the basis of pages you visited to allow interest-based advertising. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 (1) point f GDPR. Any additional processing will only take place if you have agreed with Google that your Google Internet and app browsing history will be linked to your Google Account and information from your Google Account will be used for personalized ads you view on the web. If you are logged in to Google while visiting our website, Google will use your data in connection with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to create target groups. You can permanently disable the setting of cookies for advertising preferences. You may download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/. Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to find out how to set cookies and to make the relevant settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Further information and the data protection regulations regarding advertising and Google can be viewed at: http://www.google.com/policies/technologies/ads/.
13. Use of a Live Chat System - Jivochat (Jivochat Inc.)
This website uses technology from Jivochat Inc., 525 W. Remington Drive, Sunnyvale, CA 94087, USA, (www.jivochat.com) to collect and store anonymous data for the purpose of web analysis and to operate a live chat system for answering live support requests. These anonymous data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. They enable the recognition of the Internet browser. If the information collected in this way is related to personal data, it is processed in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in effective customer service and statistical analysis of user behaviour for optimization purposes. The data collected with Jivochat technology will not be used to personally identify the visitor of this website and will not be combined with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. In order to avoid the storage of Jivochat cookies, you can set your Internet browser in a way that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, if you deactivate the cookies, you may not be able to access the full range of functions on this website. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with future effect by sending us your objection by e-mail to the e-mail address stated in the imprint.
14. Tools and Miscellaneous
On our blog we use Google Maps (API). Google Maps is a web service for displaying interactive (country) maps in order to display geographical information visually. When you access the sub-pages that contain the Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers in the United States. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles. If you want to do so, you must contact Google to exercise this right.
Google Web Fonts
15. Trusted Shops Trustbadge
The Trusted Shops Trustbadge is included on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order. In this way, our legitimate interests in an optimal marketing of our offer are protected, within the meaning of Art. 6 (1) point f GDPR. The Trustbadge and the services advertised with it are a service of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the trust badge is called up, the web server automatically stores a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume, the requesting provider (access data) and it documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit. Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.
16. Rights of the Data Subject
The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:
- Right of access by the data subject pursuant to Art. 15 GDPR
- Right to rectification pursuant to Art. 16 GDPR
- Right to erase ("right to be forgotten") pursuant to Art. 17 GDPR
- Right to restriction of processing pursuant to Art. 18 GDPR
- Right to data portability pursuant to Art. 20 GDPR
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
- Right to lodge a complaint pursuant to Art. 77 GDPR
Right to Object
If, within the framework of a consideration of interests, we process your personal data on the basis of our predominant legitimate interest, you have the right at any time to object to this processing with effect for the future on the grounds that arise from your particular situation. If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to further processing if we can prove compelling reasons worthy of protection for processing which outweigh their interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You may exercise the objection as described above. If you exercise your right to object, we will stop processing the data concerned for direct advertising purposes.
17. Duration of Storage of Personal Data
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.